Support

For account help, privacy requests, suspected underage accounts or moderation appeals, email support@yol.chat.

Alternative contact: contact@ingenxmedia.com.

Include your screen name, a description of the issue and your device/browser where relevant. Do not send passwords, API keys or identification documents.

Report or block a member

Click their screen name in the site, then choose Report or Block. Reporting sends information to moderators for review. Blocking prevents private messages in both directions and hides their room messages from you.

Password help

Use Sign On → Forgot password? to request a reset email. Check your spam folder and confirm the email is for YOL CHAT.

Support and moderation are not continuously staffed; response times vary. Contact emergency services for an immediate threat.